Privacy Policy

Effective Date: 10 July 2025
Last Updated: 10 July 2025
Company Name: Waterside Pharmaceuticals Ltd

1. Introduction

Waterside Pharmaceuticals is committed to protecting your personal information and your right to privacy. This policy outlines how we collect, use, disclose, and safeguard your data when you visit our website.

We handle all data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant cybersecurity and confidentiality standards.

2. What Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number (e.g., when submitting a contact form).
Technical Information: IP address, browser type, device information, and pages visited (via cookies and analytics tools).
Job Application Information: If you apply for a role, we may collect CVs and background information relevant to the position.
Communication Data: Any messages or queries you send via the site or email.

We do not collect special category data (e.g., health information) through the website.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries or requests.
Improve the performance and user experience of our website.
Process job applications where relevant.
Fulfil legal obligations and maintain security protocols.
Send important updates about our services if you’ve consented to receive them.

We do not use your data for unsolicited marketing or sell your information to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

Consent – when you provide explicit permission (e.g., signing up for updates).
Legitimate Interests – to operate and improve our business and website.
Legal Obligation – when required to comply with UK law.

5. Sharing Your Data

We may share your data with:

Trusted third-party service providers (e.g., hosting, analytics, email platforms) under contract.
Regulatory authorities if legally required (e.g., MHRA, ICO).
Internal staff or contractors under confidentiality agreements.

We do not disclose confidential or sensitive information unless required by law or under a formal agreement such as an NDA.

6. Data Security

We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These include:

Secure server infrastructure.
Access control and password protection.
Regular cybersecurity assessments.

For more, see our Cybersecurity and Information Sharing Policies.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal or regulatory requirements. Typically, personal enquiries are stored for 12 months, and job application data for up to 6 months unless otherwise agreed.

8. Your Data Protection Rights

You have the right to:

Access a copy of your data.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent at any time (where applicable).
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at: legal@waterside-pharma.com

9. Cookies

We use cookies to help analyse web traffic and improve user experience. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

11. Updates to This Policy

We may update this privacy policy to reflect changes in law or our practices. The updated version will be indicated by the “Last Updated” date at the top of the page.

12. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact:

Waterside Pharmaceuticals Ltd
Email: legal@waterside-pharma.com